Shipping Policy

Every MirthCotton tee is printed to order, so your timeline has two parts: production (we make it) and transit (the carrier delivers it).

Where we ship

We ship worldwide. Orders are printed and dispatched by our print-on-demand fulfilment partners in the United States — that is the shipping origin shown on your parcel and customs paperwork.

Production time

Orders enter production right after payment is confirmed and typically take 2–5 business days to print, press, quality-check and pack. Production does not run on weekends or US public holidays.

Transit time

  • United States: 3–7 business days after production
  • Canada, UK, EU, Australia: 7–15 business days after production
  • Rest of the world: 10–20 business days after production, depending on destination and customs

Total delivery time

  • United States: 5–12 business days from order to doorstep
  • Canada, UK, EU, Australia: 9–20 business days
  • Rest of the world: 12–25 business days

These are estimates, not guarantees. Peak seasons, weather and customs inspections can add time.

Shipping fees

  • United States: US$4.99 flat rate per order
  • All other countries: US$9.99 flat rate per order

Shipping is charged once per order, not per item, and the exact amount is shown on the Cart and Checkout page before you pay. All prices and fees are in US dollars (USD). We do not currently run a free-shipping promotion; if we do, the conditions will be stated here and applied automatically at checkout.

Carrier and tracking

Parcels are handed to USPS, UPS, DHL or a local postal partner, chosen by our fulfilment centre based on destination and service level. Every order ships with a tracking number, emailed to you as soon as the label is created. Please allow up to 48 hours for the first carrier scan to appear.

Customs, duties and taxes

Orders shipped outside the United States may be subject to import duties, taxes or customs handling fees charged by your country. These are set by your local authorities, are not included in our prices or shipping fee, and are the responsibility of the recipient. We declare all parcels accurately and cannot mark orders as gifts or under-declare their value.

Wrong or incomplete address

Please check your address carefully at checkout. If you spot a mistake, email [email protected] immediately — if the order has not shipped, we will correct it free of charge. Once a parcel has shipped to the address you provided, we cannot redirect it. If it is returned to us as undeliverable, we will reship it to a corrected address once the reshipping fee is paid, or refund the item price minus the original shipping cost.

Lost parcels

If tracking has not moved for 7 consecutive days, or your parcel has not arrived 10 business days after the estimated delivery window, contact us. We will open an investigation with the carrier. If the parcel is confirmed lost, we will reprint and reship it at no cost to you, or issue a full refund — your choice.

Damaged parcels or misprints

If your item arrives damaged, misprinted or with a print defect, email us within 30 days of delivery with your order number and photos of the item and the shipping bag. We will send a replacement or issue a full refund at no cost — no need to return the faulty item.

Multi-item orders

Items in the same order may be printed at different facilities and can arrive in separate parcels on different days. You will receive tracking for each parcel.

Need help?

MirthCotton — Legal seller and website operator
Representative: Lê Thị Hồng Thủy
Business address: Khu Long Chau, Binh Phu, Phu Tho, Vietnam
Shipping origin / fulfilment: print-on-demand partners in the United States
Email: [email protected]
Phone: +84 899678457
Customer support: Mon – Sat, 9AM – 5PM EST — we reply within 24 hours
Website: mirthcotton.com